Network Maintenance

All items mentioned in your RFP are skill sets that Giddens Consulting employees possess.  We are experienced in maintaining the following systems:

·        Microsoft Windows 2003 Standard Server

·        Microsoft SQL Server 2000

·        Microsoft Windows XP Professional

·        Active Directory and Group Policies

·        VB Scripting in Group Policies as well as OUs and Security Groups

·        Domain Controllers Forests and sub domains

·        DNS Servers and DHCP servers

·        Many brands of Hubs and Switches

·        Firewalls of all types and levels

·        Best Policies for Security on a Microsoft Network

·        Trouble Shooting physical and logical network problems

·        Trouble Shooting desktops and server configurations

·        Securing Wireless Access Points

·        Veritas Backup Software w/Exabyte Robotic Tape Drives

·        Disk Mirroring and RAID technologies

Application Support

Supporting the Microsoft’s brand of applications is a routine in which we are well versed.  We support:

• All Microsoft Office 2003 Applications (Word, Excel, PowerPoint)
• All Microsoft Development Tools (FoxPro, Access)
• InterAct Systems CAD System
• GCIC via QTerm and other Terminal Emulation programs
• WinGAP (written in Visual Objects and FoxPro by Greg Reese (DOR))
• MainStreet and Harris Software Superior Court software
• GO Network
• MCIS and PCIS for Probate Court (TIPS also)

Given that we are also application developers, this gives us a level of understanding that a general network support specialist just does not possess in his skill set.  Our patents, displayed on the last few pages of this proposal, will give you some idea of our extensive software development experience.